Delivery and Returns

Delivery

Delivery in the UK

Duffle coat delivery is carried out after payment within 1-3 days. After payment to your e-mail confirmation will be sent.

Shipping cost: £ 9.
We use GLS courier company.

Express delivery in the UK

Delivery by mail is carried out within 1-2 business days.
Shipping cost: £ 40.
We use DPD courier company.

Worldwide delivery

The cost depends on the country of delivery. Please, use your language version on our web.

For the calculation of Delivery in any country outside the EU, you can write to us for our e-mail: mail@dufflecoatshop.com. We will check the cost of delivery and let you know.

Returns

If any items purchased in our online shop dufflecoatshop.com do not suit you for any reason, you can return them within 30 days of receipt of the items. The returned items should have no signs of damage or wear, they must be accompanied by the labels of the original manufacturer, and generally must be complete, as delivered. The customer must send the items by registered post to our address. The refund for the returned items will be sent back to your account within 5 days of delivery excluding shipping to the customer's address. Delivery from the customer is always paid by the customer. You will be wholly responsible for the return of the goods and any associated costs of return.

Exchange

If any items purchased in our online shop dufflecoatshop.com do not suit you for any reason, you can exchange them within 30 days of receipt of the items (the items must be accompanied by the labels of the original manufacturer, and generally must be complete, as delivered). The customer must send the items by registered post to our address. After checking the returned items, we'll send replacement items to the customer's address. Delivery from the customer is always paid by the customer. You will be wholly responsible for the return of the goods and any associated costs of return.

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